Render Network Knowledge Base
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  • Render Network Knowledge Base
  • General Render Network
    • Important Safety Information
    • Render Network Official Links and Channels
    • RNDR to RENDER: What you need to know
      • Setting up a Solana Wallet
        • Setting up a Solana Compatible Ledger Wallet
      • Using the Solana Upgrade Assistance Tool
      • Bridging RNDR ERC-20 Polygon Tokens to Upgrade
      • Render Network Upgrade Portal FAQ
      • Central Exchanges RNDR to RENDER Upgrades
    • Creators and Node Operators: Where do you fit?
      • How to get started as a Node Operator
        • Connecting your Node to the Render Network
        • Running Multiple Programs or Tasks
        • Running at Full Wattage
  • Artist Resources
    • How to Use the Render Network - Artist Guide
      • Preparing a scene
      • Working with Particles, Attributes and Dynamics
      • Upload ORBX Scene for Rendering
        • Using ORBX from Unreal Engine
        • Using ORBX From Blender
        • Using ORBX From Houdini
          • Using ORBX From Solaris (Houdini)
      • Create Job Parameters for Rendering
      • Advanced Job Paramaters: Minimum VRAM & Maximum GPUs
      • Linear EXR workflows and recommended DWA compression
      • Select Render Tier
      • Estimate Job Costs Prior to Rendering
      • Adding Funds to Your Account
      • Review and Approve Frames
      • Requesting a New Node
      • Downloading and Sharing Completed Frames
      • Downloading Directly to Cloud Storage Providers
        • Using the Render Network Cloud Storage Integration for Dropbox
        • Using the Render Network Cloud Storage Integration for AWS S3
      • The Render Network for Apple Users
    • Quickstart for C4D/Blender/Unreal/Houdini
      • Quickstart - C4D & Octane/Redshift
      • Quickstart - Blender
      • Quickstart - Unreal Engine
      • Quickstart - Houdini
    • Cinema 4D on Render Network Guide
      • C4D Wizard Plug-in
      • Using the C4D Wizard for Octane Render
      • Using the C4D Wizard for Redshift
      • Preparing your Cinema 4D file for the Render Network
        • Caching Simulations for the Render Network (Advanced)
        • How to work with nested scenes (XRefs) in C4D for the Render Network (Advanced)
        • Using Custom OCIO Configurations
      • Cinema 4D on the Render Network with Brilly
    • Using Blender Cycles on the Render Network
      • Preparing Your Blender Scene for Upload
      • Creating Render Settings for your Job
      • Navigating the Jobs Page and Managing Downloads on Render
      • Video Guides and Additional Tips
    • Render Network Tutorials
      • Getting Started with Brilly
      • Going behind the process with Zomax
      • Understanding Caustic Rendering with Silverwing
      • The Render Network on Mac with Pro Tharan
      • Everything you need to know about using the New ORBX Exporter
      • Cinema 4D on the Render Network with Brilly
      • Using Render's Differential Uploading from Octane Standalone
      • LMI Houdini Tools | Unlocking Octane & Render Network Capabilities with Andrey Lebrov
    • Render Network Downloads
      • The Render Cinema 4D Wizard - Download
      • The Render Network Download Manager Application
  • Using AI Generation Tools
    • Using Photopea on the Render Network
  • About Render Network Governance
    • Understanding Render Network Governance
      • How to Use Nation and Snapshot to Vote in RNPs
    • The Render Network Foundation
    • RNPs and the DAO system
      • What is a "DAO"?
    • Render Network Proposal (RNP) System
    • How to Vote in RNPs
  • Render Network Basics
    • Burn Mint Equilibrium
    • The RENDER SPL Token
    • RENDER Pricing of Compute Work
    • Understanding Crypto Wallets
      • Setting up your Wallet
      • Purchase RNDR Tokens
      • Advanced Topics
    • How do token contracts work?
    • Migrating Genesis Tokens
    • RENDER Emissions and RNDR Metrics (Legacy) Summary
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On this page
  • Frame Rejection
  • Cancellation vs Frame Rejection
  • Frames Automatically Approved After 72 Hours
  • Adding Tokens or Credits to Download Frames
  • Job Cancellation
  1. Artist Resources
  2. How to Use the Render Network - Artist Guide

Requesting a New Node

Re-rendering your work in case of errors

Last updated 4 years ago

Occasionally a frame may take a long time to finish because the node has difficulty processing the frame. After a period of time, the frame will be sent to a new node to be completed. However, if you want to expedite this process so that your job can complete, you can Request a New Node by selecting the highlighted area below in the preview window.

Selecting this option will send the frame to a new node.

[NOTE]: if the frame is currently in progress, you will have to pay for this frame to be sent to a new node. It is recommended to use only sparingly - for example if your job is 97-99% complete and you are on deadline, with some frames taking time to finish.

Frame Rejection

Select the Individual Frame or Sequence of Frames and click 'Reject'. Once a Frame is Rejected, it will automatically be sent to another node on the network to be re-rendered.

You will not be charged additional RNDR for this work. However, you will also not be allowed to modify the frame or sequence in any way. Jobs should only be rejected if there was an error processing the frame, like black frames, partially rendered frames, or broken frames.

Cancellation vs Frame Rejection

If, for example, you want to modify the Sample rate or change elements in a scene like the camera, lighting, color etc., please cancel the Job, make the changes and Submit a new Job to be processed. This means it is very important to check a Job prior to rendering.

Frames Automatically Approved After 72 Hours

If no Approval or Rejection of frames is given within 72 Hours after Job completion, all frames will automatically be approved.

RNDR is a two-sided network of Node Operators and Creators, and Node Operators who have hard infrastructure costs need to receive Tokens in a timely manner so that they are able to maintain operations. For this reason, release of tokens needs to be expedient. With rapid confirmation, Node-Operators are able to more easily use the network, building critical GPU supply that is intended to lower costs and increase availability for Creators.

Adding Tokens or Credits to Download Frames

It is not possible to estimate Job costs with 100% accuracy prior to actually doing the rendering work. Often times there is significant variance in the rendering work required between frames as things like the camera positioning, lighting, and a host of other factors change from one frame to another. For this reason, the Tokens in the locking smart contract are only a base estimation, and the actual rendering work will occasionally exceed the initial estimation.

When a job exceeds Tokens in the locking smart contract, it will automatically be paused, and a notification will pop up asking you to add Tokens or Credits to your account. However, all the frames that are currently in progress will be rendered.

Once approved, completed frames can be downloaded. In order to continue a job, you will need to add Tokens or currency to your account and resume the render.

Job Cancellation

Jobs can be cancelled at any point. However, in progress frames will be completed and node-operators will be compensated for this rendering work, with RNDR released from a Creator's wallet for the completed frames. These frames will then be available for download.

For frames that are stuck and not in progress, 'Requesting a New Node' does not cause you to incur additional costs. For all other instances, please email for help.

After three failed re-renders, a job will be terminated and a support ticket will be automatically created. A support team member will review the failure and follow up. For support inquiries please contact .

All correctly processed rendering work will be paid for as the network needs to compensate node operators for their work in order to be sustainable. See Job Cancellation FAQ’s in the for more details on cancelling scenes you no longer want rendered.

support@rendertoken.com
support@rendertoken.com
General FAQ
Requesting a new node will redirect the selected frame to a similarly available node